At Stussy Official, we are committed to delivering your orders safely and efficiently. Please read our Shipping Policy carefully to understand how we process and ship your orders.
Order Processing
All orders are carefully prepared and packed before shipment to ensure products arrive in good condition. Our standard processing time is between 5 to 7 business days after the order is confirmed.
Processing times may vary during high-demand periods, holidays, or special promotions.
Shipping and Delivery
We ship products with proper care and secure packaging to protect items during transit. Shipping times may vary depending on the shipping method selected at checkout and the destination country.
The estimated delivery time for most orders is approximately 15 business days after shipment. However, delivery may take longer due to customs clearance, courier delays, weather conditions, or other unforeseen circumstances.
International Shipping
We offer shipping to multiple countries worldwide. International shipping availability and delivery times may vary based on your location and local courier services.
Customers are responsible for any customs duties, import taxes, or additional charges required by their country.
Order Tracking
Once your order has been shipped, you may receive tracking information through email if tracking is available for your selected shipping method.
Incorrect Shipping Information
Please ensure that your shipping address and contact details are accurate before placing an order. Stussy Official is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by customers.
Lost or Delayed Packages
While we work with reliable shipping partners, delivery delays may occasionally occur. If your package is significantly delayed or lost during transit, please contact our support team for assistance.
Contact Us
For shipping-related questions or support, please contact us at:
Email: [email protected]